Used AUDI
Used BMW
Used CITROEN
Used DS AUTOMOBILES
Used FIAT
Used FORD
Used HONDA
Used HYUNDAI
Used IVECO
Used JAGUAR
Used JEEP
Used KIA
Used LAND ROVER
Used MAZDA
Used MERCEDES-BENZ
Used MINI
Used MITSUBISHI
Used NISSAN
Used PEUGEOT
Used RENAULT
Used SEAT
Used SKODA
Used SUZUKI
Used TOYOTA
Used VAUXHALL
Used VOLKSWAGEN
Used VOLVOThere are several ways to make a complaint. You can contact us on the phone or face to face, or you can send your enquiry to us in a letter or an email to contact@thecarcentrenorthwich.co.uk. Upon receipt, we will refer your complaint to the individual/department best equipped to respond to your complaint.
Your complaint will be thoroughly investigated and we will provide you with the outcome of such investigations as soon as possible (please allow 7-10 working days for a formal written response). Where appropriate, you will receive details of any proposed action to resolve the reported issues and if necessary, you will be given an apology.
If you are not satisfied with the response provided by you may be entitled to refer your complaint to Financial Ombudsman Service, their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
Customer Reviews
Nice to deal with an honest car dealership at last, friendly and very helpful (great dog too!)... Read More
Td R
Just bought a car from here and it has been an amazing experience from start to finish. Everyone there has been extremely helpful and really professio... Read More
Ryan W
Very good service during and after any purchases. Helpful, friendly and genuine people. Good selection of cars. Been to these guys twice now and will... Read More
Michele R
Very efficient and easy to understand! I was dealing with Ross, he found the perfect car for me. We communicated through WhatsApp throughout which mad... Read More
Stephanie T
Start to finish after driving away the customer service was excellent attention to details and my needs I would recommend this business if you looking... Read More
Anonymous
I cannot thank all the staff for the amazing amount of support they have given me and still are ! There are a family run business and are so thoughtfu... Read More
Jessica M
I recently purchased a car from here and it couldn't of been easier, no pressure into picking a certain car, they explained everything in detail and h... Read More
Anonymous
It was an enjoyable experience dealing with both Richard and Ross. Everything was explained very well about the car and i left feeling very happy with... Read More
Sean J
Extremely friendly family run business was very helpful and made sure to explain the whole process regarding the car would definitely recommend to any... Read More
Josh Radley
So my old car broke down due to the belt snapping and it couldn't be repaired. I went onto Autotrader and found a C4 Picasso being sold by The Car Cen... Read More
Rachel Stott
We have recently purchased a vehicle from The Car Centre and would always recommend them. Very friendly and helpful people, our experience was so easy... Read More
Kevin Lee Cedres Todd
I have recently purchased a car from the car centre and I am very happy with my experience. Brett was very reassuring and made sure to find a reliable... Read More
Zoe Walker
Both Richard and Ross made the entire car buying experience a good one for me, everything explained very well and i left feeling very happy with the s... Read More
Sean John
Hi,on going to the car centre to buy a car I had a very pleasant experience, the family run garage go out of there way and more ,I would highly recomm... Read More
Kevin Winstanley
Very helpful family business kept up to date with how the car was as it went through it checks customer service was excellent and a pleasure to experi... Read More
Malcolm Griffiths
We have had 3 cars with the car centre now and we would highly recommend. Not only are they very professional, punctual and thorough but they go above... Read More
Sean Matthews
Just bought a car from here and it has been an amazing experience from start to finish. Everyone there has been extremely helpful and really professio... Read More
Ryan Williams
I recently purchased a car from here and it couldn't of been easier, no pressure into picking a certain car, they explained everything in detail and h... Read More
Mu Hc
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Contact Details
176 Chester RoadNorthwich
Cheshire
CW8 4AL 01606 655562 07584 341925 ross@thecarcentrenorthwich.co.uk